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Western Forest Products
Western Forest Products

IT Support Specialist

Posted 3 days ago

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Job Details

Full Time

Category

Accounting Administrative Banking, Finance and Insurance

Location

New Glasgow, NS

Salary

dollar sign45 to 50 per hour (plus commission)

Job Description

If you are looking for a flexible remote opportunity with straightforward responsibilities, this IT Support Specialist role may be a great fit for you. In this fully remote position, you will assist users with basic technical support and help ensure smooth day-to-day system operations.


IT Support Specialist (Fully Remote)

Key Responsibilities:

  • Provide first-level technical support via chat, email, or phone

  • Assist users with common issues such as login access, software use, and system navigation

  • Troubleshoot basic technical problems and offer clear solutions

  • Record and track support requests accurately

  • Escalate more complex technical issues when required

What We’re Looking For:

  • Strong communication and problem-solving skills

  • Basic understanding of computer systems and software

  • Ability to follow instructions and learn new tools quickly

  • Well-organised with attention to detail

  • Able to work independently in a fully remote environment

What We Offer:

  • Fully remote position open to candidates worldwide

  • Flexible working arrangements

  • Training and ongoing technical support

  • Simple and structured duties suitable for a wide range of applicants

About Western Forest Products

At Western Forest Products, we’re building a more sustainable future through responsibly sourced, high-quality wood products. Headquartered in Vancouver, British Columbia, with operations across coastal B.C. and Washington State, we are a global supplier trusted for our craftsmanship and commitment to excellence. As a forward-looking company, we invest in modern manufacturing and innovative, sustainable forestry practices that support the long-term health of our forests and communities. We’re a growing, diverse team that hires regularly across a range of roles, including office-based and remote opportunities. If you’re looking to grow your career while making a meaningful impact, you’ll find your place here. Join us and help shape the future of sustainable forestry.

Industry

Goods and Products Manufacturing Wholesale

Company Size

1001-5000 employees

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Application closing date is 2026-06-21

Current Openings

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