Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Risk Management

Pay Details:
$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

The TD Retail Risk Management Credit Card and Personal Lending (RRM CC & PL) Strategy team is responsible for the development and execution of CC and PL automated credit adjudication strategies and initiatives that assist our product partners to achieve growth and profitability targets while maintaining the overall credit risk quality of CC and PL lending portfolio and ensuring portfolio performance within risk appetite. Accountabilities include providing effective challenges on CC and PL Portfolio, as well as designing, implementing, and monitoring credit risk strategies.

Job Description

Reporting to Senior Manager, Credit Card Account Management, this role will provide analytical thought leadership and support for credit risk initiatives related to Cards Account Management, including automated risk decisions (ARDs), either through reactive adjudication decisions or proactive Pre-approval Offers. The successful candidate will work in a fast-paced and results-oriented environment and will be part of a learning culture where ongoing development is encouraged. Specific accountabilities include:

• As a Credit Risk Specialist, you will leverage your understanding of consumer credit behaviour to investigate, create, implement, and validate various strategies, credit risk models and policies through developing business cases, performing pre and post implementation monitoring and reporting to ensure targets are achieved.

• Gain a deep understanding over complex automated credit decision systems and strategy engines. Translate data driven insights into technology solutions that give the ability to operate and control retail credit strategies to manage credit risk.

• Through advanced analytics involving big data - data collection, wrangling, and exploration - apply statistical techniques to proprietary data to identify features, characteristics, or signals that inform and enable discrimination of credit risk or serve as a leading indicator of potential change in credit risk.

• Work collaboratively with stakeholders and partners to design and recommend solutions - potentially including new decision tools and segmentation, that improve the understanding and quantification of risk. Play an active role in supporting engagement of senior management in socializing and gaining formal approval of recommendations.

• Perform detailed analysis and interpret information to make recommendations to Senior Management and Executives on critical strategies including non-standard and ad-hoc requests as determined by management.

• Through advanced analytics and data mining, translate insights into knowledge to assess and provide effective challenge on the health of the Credit Card portfolio and strategies. Support Risk Management Points of View to inform management of increasing and emerging risks.

• Work effectively with internal stakeholders, including line of business and technology partners, to support / lead the identification, development, implementation and monitoring of strategies and programs, including potentially leading special project teams or cross functional work groups.
• Monitor strategies, using all appropriate quantitative methods and reporting tools, provide insight on variances and make recommendations to further the achievement of Credit Card Lending business objectives, while controlling delinquency and losses within the approved risk appetite and produce those reports on a regular basis.
• Demonstrate governance and control, as well as risk management behaviors in alignment with TD policies and practices.
• Become an SME on the operational aspects of adjudication engine where automated strategy is hosted.

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensure timely communication of issues/ points of interest.

• Participate in cross training within own team.

• Develop relationships with internal and external business partners to develop productive working relationships.

• Contribute to a fair, positive, and equitable environment that supports a diverse workforce.

BREADTH & DEPTH

• Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders.

• Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels.

Job Requirements

This role requires a combination of technical skills, project management, business knowledge and interpersonal skills:

Technical and Analytical Skills:

• Experience in data analysis either from a business administration, statistical, mathematical, scientific, or financial background is required

• High Proficiency in SQL, Python, PySpark, and SAS as well as Microsoft Azure or similar and Tableau or similar. Proficiency in predictive modeling and decision tree development would be considered an asset
• Strong analytical ability and problem-solving skills are required to interpret data and draw conclusions
• High Proficiency in MS Office: Excel (including pivot tables), PowerPoint, Word. Proficiency in MS VBA would be considered an asset

• Acute attention to detail to solve problems and overcome challenges

Business Knowledge:

• Advanced knowledge and understanding of credit products
• Experience developing and presenting recommendations to senior management

• Understanding of credit risk management strategies, policies, and processes

Interpersonal Skills and Project Management:

• Strong ownership mentality and a can-do attitude

• Strong presentation and communication skills
• Flexibility to adapt to rapidly changing requirements
• Proven ability to develop and maintain productive business / peer relationships, including superior communication, interpersonal, and influencing skills in a fast-paced dynamic environment.
• Ability to work independently and in teams, including occasionally managing cross functional or special project teams.
• Must be self-motivated, energetic and results oriented and be committed to adding value to the organization.
• Must possess strong organizational skills and the ability to manage a range of tasks and issues simultaneously to a positive outcome and in a timely manner.
• Participate fully as a team member, promote team effectiveness and contribute to a positive work environment including the ability and desire to engage and coach coworkers.

Education and Accreditation

Post-Secondary degree: Statistics / Applied Mathematics / Actuarial Sciences, Commerce / Business degree, Engineering, Economics is preferred. MBA or similar Master's degree would be considered an asset. Prior work experience will be considered as an alternative to the listed academic credentials.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet