What is the opportunity?
As Trust Administrator with Royal Trust, you will provide timely and accurate support to our valued clients in respect to all aspects of estate and/or trust administration. You will effectively administer estate and/or trust accounts and assist with client queries while maintaining high standards of client service, quality control and operational efficiency.
By joining Royal Trust, you will have direct impact on improving the lives of clients by helping settle their estates, protecting their legacies, and improving the communities in which they live. We are a team committed to helping clients achieve peace of mind now and for the future.What will you do?Support a Trust Officer in the administration of a book of estate and/or trust accountsAssist Officers in all administrative functionsEnsure all account information on internal systems is up-to-date, complete, and accurateMaintain all written, verbal and electronic communication as required with internal and external contactsInvestigate all inquiries and administrative errors and refer more complex issues to the Senior OfficerUnderstand and follow all RBC processes and policies as requiredPromptly respond to client calls in the absence of the Trust Officer, addressing client inquiries in a professional mannerWhat do you need to succeed?Must HaveMinimum of one year of experience in the Financial Services industry OR with a law firm in the area of estates and trustsPost-secondary education in a related fieldSTEP CETA1: Foundations & Trust Administration or willingness to obtain within 12 monthsIntermediate to advanced Excel and Word skillsExcellent interpersonal and communication skills (written/verbal) and ability to deal with sensitive and difficult client situations in a professional mannerStrong organizational skills, high attention to detail and solid follow-through capabilitiesStrong teamwork and relationship building skills, as success is dependent on working in co-operation with othersNice to HaveCSI or STEP Estate & Trust related coursesCanadian Securities CourseWhat's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableA comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to take on progressively greater accountabilities About RBC
Royal Bank of Canada is Canada's largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America's leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit rbc.com .Get Career Alerts
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers . Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.JOB SUMMARY City:
1959 Upper Water Street Work Hours/Week:
37.5 Work Environment:
Office Employment Type:
Permanent Career Level:
Experienced Hire/Professional Pay Type:
Salary + Variable Bonus Required Travel (%):
N/A People Manager:
No Application Deadline:
02/02/2020 Req ID:
Management and Executive