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Technical Writer II

Location
Remote
Details
Full Time
15 days ago
Description

Join CentralSquare Technologies growing team of documentation specialists! (Please note: The work location on the application will list our corporate headquarters in Lake Mary, Florida, USA. However, the successful candidate can work remotely or out of our Kelowna, BC office.)

Responsibilities:
  • Work with internal teams and SME's to obtain an in-depth understanding of the product and the documentation requirements
  • Produce and maintain high-quality documentation that meets corporate standards and is appropriate for its intended audience
  • Write easy-to-understand user interface text, online help, and user guides
  • Create tutorials to help end-users use a variety of applications
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Support our internal and external customers with documentation requests and questions

Requirements:
  • 2-5 years working experience in technical writing of software documentation
  • Bachelor's degree in English, Communications, Professional Writing or similar area of study
  • Self-motivated with strong communication skills
  • Ability to work independently and collaboratively with many different teams
  • Ability to deliver high quality documentation with a sharp attention to detail
  • Ability to quickly grasp complex technical concepts and translate them into user-friendly deliverables
  • Excellent written skills in English
  • Basic understanding of software development and the Agile methodology
  • Experience with MadCap Flare or AuthorIT
Category
Other