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Team Lead - Executive Assistant

Halifax, NS
Full Time
4 days ago

The opportunity

You'll join our Enterprise Support Services (ESS) team, helping to support the important business enablement functions that keep our organization running strong. As a driven administrative professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY's growth and profitability.

Your key responsibilities

As an Executive Assistant Team Leader you give guidance, direction and leadership to a team of Executive Assistants, while also providing full administrative support to Partners, Associate Partners and Directors. You are a driven administrative professional who enjoys working in tandem with your colleagues while striving to understand and anticipate customer's needs to exceed expectations. Your key responsibilities include:

Team Leader
    • Workflow management: Manage workflow of Executive Assistant team
    • Promote process improvement: Challenge the status quo, ask critical questions, share knowledge and encourage others to do so as well
    • Guidance: Provide clarity and understanding of administrative practices, processes & procedures
    • Tracking & reporting: Approve time off, ensure coverage during absences, manage overtime, track & report both absences and overtime
    • Onboarding: Make introductions, arrange/participate in new hire training
    • Change Management: Promote and embrace Firm initiatives by being a change leader

Executive Assistant
    • Document preparation & management: Use EY branding standards to create and format documents
    • Engagement support: In-depth knowledge to support the client engagement management process, including tracking and reporting time & expenses as needed
    • Meeting & event coordination
    • Travel arrangements: Booking travel and associated logistics
    • Calendar management: Independently manage multiple calendars
    • Financial management support: Pivotal role with the engagement teams to provide reports and manage the billing process
    • Client Relationship Management to assist partners in driving business growth
    • Overtime required as needed

Skills and attributes for success
    • Committed to contributing to a strong team culture to ensure success
    • Develop and maintain relationships to efficiently leverage expertise
    • Sound judgement regarding confidential and sensitive matters
    • Proven ability to meet multiple and/or unexpected deadlines in a demanding environment

To qualify for the role, you must have
    • Post secondary education and/or equivalent relevant experience
    • Proficiency in Word, Excel and PowerPoint, with proven ability to learn customized software/tools
    • Aptitude to differentiate when to act independently or team with others

Ideally, you'll also have
    • A dynamic "can do" problem-solving mindset
    • General understanding of financial principles as they relate to the billing of chargeable time
    • Team Leader and/or professional services firm experience

What we look for

We are looking for candidates who are highly motivated, analytical, logical thinkers, have a very strong attention to detail and the ability to meet multiple and/or unexpected deadlines in a demanding environment.

What working at EY offers

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
    • Support and coaching from some of the most engaging colleagues in the industry
    • Learning opportunities to develop new skills and progress your career
    • The freedom and flexibility to handle your role in a way that's right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. Recognized as one of Canada's top employers, EY continually strives to be a great place to work and with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark. Apply today.

EY is committed to inclusiveness, equity and accessibility. We encourage all qualified candidates to apply.

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About EY

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the ...

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10,000+ employees