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McDonald's

Shift Leader

Location
Halifax, NS
Details
Full Time
5 days ago

In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's® history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers. From coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day. We're also more than just your local restaurant. We're hardworking small-business men and women, students working part-time, seniors getting the most out of life, and volunteers lending time to make a difference in the communities we live and work in.

As a Restaurant Shift Leader, you will achieve sales growth and maintain company standards of excellence for your assigned shift by managing the flow of food service activity, assigning tasks, overseeing cash control and focusing on providing the highest quality food with the best customer service possible. You will also play a key role in training your crew under the direction of management.

Your specific duties as a Restaurant Shift Leader will include:
  • Supervising crews and shift leaders and maintaining the highest standards in quality, service, and cleanliness with a constant focus on profitability
  • Coordinating staff training with crew trainers
  • Maintaining a cooperative and harmonious working relationship between management team and your crew
  • Handling HR issues as they arise, including disciplinary write-ups
  • Conducting crew meetings as needed to discuss operations procedures and promotions
  • Conducting inventories as required
  • Controlling payroll to meet company labor cost standards
  • Controlling inventory to meet company standards
  • Supporting management team and General Manager in their operational decisions
  • Maintaining reports and records based on company standards and in full compliance with state and federal regulations
  • Maintaining building and equipment via proper operating, cleaning, and preventive maintenance procedures
  • Assuming responsibility for cash for all shifts, including bank deposits and ensuring that all cash procedures are properly adhered to
  • Maintaining professional appearance and demeanor at all times
  • Ensuring that all sanitation, safety and security policies and procedures are observed and enforced
  • Consistently exhibiting the actions and behaviors that best demonstrate Lealin Ltd's Vision and Values

As a Restaurant Shift Leader, you must display excellent communication, interpersonal and leadership skills as well as the ability to maintain the respect of your crew. You must also be customer-driven and able to make quick and effective decisions under pressure, while delegating tasks appropriately. It is also important that you are committed to providing your crew with thorough training and cross-training to ensure their success. Specific qualifications for the Restaurant Shift Leader position include:
  • shift management experience, preferably in a restaurant environment. Retail management experience will also be considered combined restaurant experience a plus.
  • Valid driver's license, good driving record, reliable and insured transportation, is a plus
  • Minimum 18 years of age
  • Strong conflict-resolution skills
  • Excellent organizational and prioritization skills
  • Available to work all shifts
  • Good references
  • Ability to pass background check
  • Previous quick service experience, a plus
  • Previous McDonald's experience is a plus


  • Access to our World-Class Training Programs
  • Free and Professional Uniforms
  • Regular Performance & Wage Reviews
  • Ample Opportunity for Advancement
  • Flexible Schedules to ensure a healthy work-life balance


Category
Management and Executive