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Technology QA Manager, Automation and Quality Assurance (North American Commercial Banking (NACB) - Loan Servicing Technology )
The Manager, Quality Assurance NACB - Loan Servicing Technology is accountable for managing both local and off-shore QA resources that work with the Manager as well as other development teams to provide Quality Assurance Technology services to the Bank.The Manager, is expected to be strong technically with extensive testing (including automation) experience/background with strong methodology around agility and transparency. The Manager will be aligned to work primarily in the NACB - Loan Ser vicing Te chnolog y for BMO. This individual will need to have strong relationship management and stakeholder management skills in addition to people leadership. Key Accountabilities
Manage key executive and other senior-level relationships in the stakeholder group being supported through strong relationship-building, effective communication, and being able to clearly explain and justify decisions and actions taken by the QA team
Help implement automation and other testing strategies across the team Assess the risks associated with the development aspects of each solution / project and define approach for manual versus automation testing and institute change within the team.
Determine component and stub testing framework and approach.
Effectively build and manage a team of onshore and offshore resources and establish efficiencies within the team
Plan testing and resources to ensure adequate automated test coverage for all applications in each release
Be an active, engaged partner in collaborating with our development teams, architects and project managers
Remove roadblocks for the team and escalate critical or blocking issues when necessary and drive them to closure
Accountable for the successful delivery (time and budget) of all projects the test team is engaged in
Communicate complex technical solutions in clear, concise and easily readable format to both technical and non-technical personnel
Hands-on experience working with different testing automation tools, e.g. UFT, Selenium, Load Runner, Eggplant would be an asset
Understanding of component, stub and overall testing methodologies and tools
Strongexposure to thefinancial industrywould be a definite asset
Proficient in multiple operating systems: Linux, Windows
Hands on experience in database technologies and concepts: Oracle, SQL Server, overall knowledge of relational databases
Understanding of programming languages ex- Core Java will be a definite asset
Proficient with continuous integration tools, e.g., Atlassian Suite
Familiar with source control systems, e.g., Ansible, Bitbucket et all.
Ability to identify the right testing approach for the SDLC based on project characteristics, e.g. agile, iterative, waterfall
BS in Computer Science or similar field
10+ years of experience as a Testing professional, with at least 2 of those years in a management role
Direct QA experience aligned to the Life Insurance sector would be a requirement
Automation testing experience
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Strong relationship management and effective communication and influencing skills
Strong leadership and motivation skills
Proven record in cultural change management
Ability to translate technical terms based on different audiences, e.g. executives, managers, working teams
Ability to communicate in a candid and business appropriate fashion
Experience building automation teams and automation CoE's
Experience with Code Coverage tools to measure automation effectiveness would be an asset
Experience managing a geographically dispersed team of QA testers
Strong research, problem solving, and troubleshooting ability
Strong SDLC background
In depth expertise of IT development and implementations
Advanced working experience in a team-oriented, collaborative environment
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en .
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.