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Senior Business / Data Quality Analyst

Reference ID: RBCAA008888754

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What is the opportunity?

As a Business/Data Quality Analyst, you will be responsible for performing business analysis and independently managing deliverables on assigned projects related to data quality standards and controls to ensure the strategic goals and objectives of RBC's U.S. Data Office are accomplished.

This position will be part of our growing U.S. Data Operations team at RBC's Global Shared Services Centre in Bedford, NS.

What will you do?

Business Analysis & Documentation
  • Elicit requirements and provide solutions for data quality standards and controls deliverables
  • Define and manage scope and deliverables to align with stakeholder expectations
  • Work with Subject Matter Experts and stakeholders to understand business problems and create user stories and business requirements
  • Translate business requirements and user stories into functional use cases for tool implementation
  • Analyze large data sets to identify underlying data patterns and structures
  • Define data quality rules and identify data quality issues through comprehensive data analysis
  • Create process maps and Data flow diagrams using tools such as MS Visio
  • Documentation of requirements, processes and rules
  • Seek out innovative or improved methods to get the work done and implement best practices
  • Explore and assess options to add value to and address stakeholders needs
  • Function as a liaison between stakeholders and the project team on assigned issues

  • Testing
  • Assist with the development of plans for completion of requirements and acceptance phases of projects
  • Contribute to the development and execution of testing
  • Review defects arising from testing and work with stakeholders to resolve them
  • Perform root cause analysis of data quality issues and defects

  • Relationships & Communication
  • Provide superior client experience and strengthen relationships with project teams and stakeholders
  • Collaborate with project teams across the organization to get things done
  • Provide Project Managers with timely updates on project operational issues, deliverables, tasks and milestones

  • Development & Coaching
  • Continually enhance skills and builds knowledge in all aspects of the organization, the business and information systems
  • Provide direction, expertise, feedback, coaching and development to build the capability of more junior staff

  • What do you need to succeed?

  • Undergraduate Degree
  • 4+ years of experience as a Business/Data Analyst, preferably in the Financial Services Industry
  • Experience with requirement analysis ( interviewing, facilitation, gap analysis, data analysis, business process mapping, user interface design and mock-up)
  • Knowledge of System Development Life Cycle, Agile and Waterfall methodologies, application planning and execution
  • Knowledge of data warehousing and business intelligence/rules design concepts and toolsets
  • Experience using MS Excel, MS Access, MS Visio and Tableau
  • Understanding of RDMS concepts and SQL
  • Strong written, verbal and presentation communication skills and the ability to create effective presentations for stakeholders and senior executives

  • Nice-to-have:
  • Knowledge of Banking and Capital Markets Products including an understanding of front-to-back data flows, processing and regulations such as CCAR, FRTB, etc.
  • Understanding of functional and control areas in Banking and Capital Markets
  • Knowledge of Project Management concepts (such as understanding Project plans, Risk and mitigation, Critical path analysis, Effort and Duration estimation, Resource allocation, and understanding of Gantt Charts etc.)
  • Understanding of concepts and components related to Data Management, such as Data Architecture, Data Models, Data Lineage, Data Dictionary, Controls etc.
  • Understanding of Data Quality concepts and processes

  • What's in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team

  • About RBC
    Royal Bank of Canada is Canada's largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America's leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit .

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    Inclusion and Equal Opportunity Employment
    RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.


    City: Bedford
    Address: 120 Western Parkway
    Work Hours/Week: 37.5
    Work Environment: Office
    Employment Type: Permanent
    Career Level: Experienced Hire/Professional
    Pay Type: Salaried
    Required Travel (%): 0
    Exempt/Non-Exempt: N/A
    People Manager: No
    Application Deadline: 04/29/2019
    Req ID: 186433

    Ad Code(s):

    Posted: April 17, 2019
    Closes: June 16, 2019