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Express Employment Professionals

Customer Service Representative

Full Time
A month ago
17 to 20 per hour

Customer Service Representative

This is an excellent opportunity to work for a successful business with the scope to learn new skills and for growth!

Key Responsibilities are:

* Manage all incoming calls
* Provide support to the line manager and office team as well as the field sales representatives with ad hoc duties
* Input data into various computer programme's accurately and efficiently
* Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
* Identify and assess customers needs to achieve satisfaction
* Follow communications procedures, guidelines and policies

Person Specification:

* Proficient in the us of Microsoft Office, Excel and Outlook
* Ability to work under pressure
* Strong communication skills
* Ability to work alone or part of a team
* Ability to multi-task, prioritise and manage time effectively
* Can do attitude, with a driven and positive outlook

This opportunity comes with much attractive remuneration which includes free parking on site, great day's holiday plus bank holidays and childcare vouchers.

These types of roles do not come along very often, with the opportunity of working with a progressive company in an excellent role. The successful candidate will have experience in the areas outlined above to be considered for the position.

Accounting Administrative Customer Service and Support