Under the direction of the Food & Beverage management and supervisory team, this position is responsible for creating Great Experiences and Memories and a WOW factor for guests in 360 and beyond! While buffet service is a more streamlined model of table service - the stellar Buffet Server actively seeks ways to CONNECT with guests and strives to exceed expectations while providing quality food and beverage service in high volume, fast paced area.
The Buffet Server is collaborative, excels at multi-tasking and displays exceptional communication and interpersonal skills. Contributes to a safe and welcoming work environment for all employees and is master of teamwork! Above all else, must embrace and be aligned with Casino Nova Scotia's culture and philosophy of providing outstanding entertainment experiences.
•Provides quality food and beverage service in a high volume area •Responsible for maintenance and cleanliness of all work areas including guest seating and side stations •Actively seeks opportunities to CONNECT with buffet guests: offers appropriate information and product knowledge; promotes contests, giveaways, concerts and; gives any needed assistance •Ensures a WOW factor for buffet guests - takes buffet service to the next level! •Table maintenance, table maintenance, table maintenance! •Finds ways to play; you are serious about work, without being serious •Chooses to make every day a great day •Stays focused in order to be there •Delivers an exceptional entertainment experience to internal and external guests to ensure you make their day •Develops and cultivates strong working relationships with all stakeholders: guests, ownership, employees, vendors and regulators •Ensures compliance with licensing laws, health and safety and other statutory regulations