Administrative assistant - remote (work from home)

General Purpose

Answer telephone inquires and attend to visitors. Book, arrange & confirm appointments, relay information to real estate salespersons, clients and customers.

Main Job Tasks and Responsibilities

• Answer telephone, screen and direct calls
• Take and relay accurate & detailed messages
• Provide information to callers
• Greet persons entering office
• Direct persons to correct destination
• Ensures knowledge of current sales representatives name & branch
• General administrative and clerical support
• Prepare letters, offers & other documents as required
• Schedule and confirm appointments
• Maintain accurate appointment logs
• Input & update listings for sales representatives
• Create accurate & complete files for all listings
• Ensure all sales representative materials are prepared (ie. Listing & Selling packages, Offer & Listing Information Sheets)
• Tidy and maintain the reception area & equipment

Education and Experience

• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software (Broker Bay, MLS system, Nexone)
• Knowledge of customer service principles and practices
• Computer skills & typing proficiency

Key Competencies

• Verbal and written communication skills
• Professional personal presentation
• Customer service orientation
• Information management
• Organizing and planning
• Attention to detail
• Initiative & willingness to work
• Proactive, punctual and reliable

Category